The Upward and Downward Communication: Its Impact on the Flow of Communication in the Workplace

This study evaluated Veritas College of Irosin's upward and downward communication effectiveness as well as its effects on organizational alignment, decision-making, and employee engagement. Data collected from 17 employees using a descriptive study method showed a strong preference for meetings that promote trust and participation through direct upward communication. Although it had drawbacks including irregular procedures and a lack of focus on feedback, downward communication helped to clarify objectives and enhance performance. Team-building activities, well-defined communication norms, and organized feedback forums are among the suggestions. Future studies should examine how communication affects performance, retention, and hybrid work issues.