Interpersonal Skills And Work Challenges As Correlates Work Resilience Of Library Paraprofessionals

This research delves into the impact of interpersonal skills and work challenges on the work resilience of library paraprofessionals employed in public libraries across Region X (Northern Mindanao), Philippines. Though playing a critical function in maintaining the operation of the library, paraprofessionals usually suffer from professional and personal issues without much institutional intervention. From Role Theory, the present study delves into the ways in which interactions at work with colleagues, managers, and library patrons, along with personal and work-related problems, influence the resilience of support staff. A descriptive-correlational research design was employed, utilizing a self-designed survey instrument administered to a stratified random sample of paraprofessionals in library settings. Descriptive and inferential statistics were used to examine correlations between variables. Work-life challenges, interpersonal skills and work resilience were high. Positive relationships with supervisors and patrons were discovered to be a key factor in interpersonal skills for resilience. The study emphasizes the need for interventions and policies to enhance working conditions and sustainable employment of library paraprofessionals to ensure enhanced delivery of library services and SDG on quality education and decent work. Future research is recommended to explore the role of organizational culture and leadership styles in strengthening the work resilience of library paraprofessionals in diverse library settings.