Analysis of Improving Production Performance Based on Maintenance Management Including Process, Maintenance Workforce, and Quality Control (Case Study at Pt. XYZ)

Maintenance of production facilities is an important part of supporting the production process. Maintenance Performance is one of the inputs for the production process. The production performance measurements need to be carried out to determine the effectiveness of the maintenance program has been implemented. This research aims to analyze the factors that influence maintenance performance consisting of Maintenance Process, Maintenance Workforce, and Maintenance Quality Control. Furthermore, the influence of Maintenance Performance on Production Performance was also analyzed. In this research, the data was collected by spreading questionnaires from 100 selected respondents, and then data was analyzed using the PLS-SEM method using SmartPLS 3.2.9 software. The analysis results show that Maintenance Process, Maintenance Workforce, and Maintenance Quality Control have a positive and significant effect on Maintenance Performance. Likewise, Maintenance Performance has a positive and significant effect on Production Performance.