Development of Contractor’s Performance Assessment Guidelines for Commitment Making Officials (PPK) in Indonesia’s Ministry of Public Works and Housing

The need for performance assessments of construction service companies is very important to produce quality construction services with good quality. Performance assessment is part of the development of construction business which is the task of the Commitment Making Officer (PPK) in Indonesia's government procurement. The current performance assessment guidelines use 4 indicators which are divided into 4 aspects: Quality and Quantity Aspects, Cost, Time, and Service. This research aims to develop contractor's performance assessment guidelines that can be used by PPK in Indonesia's Ministry of Public Works and Public Housing (PUPR). This research validates 27 indicators which are divided into 5 aspects, (X1) Quality and Quantity, (X2) Cost, (X3) Time, (X4) Service, and (X5) Construction Safety Management System (SMKK). Using the Analytical Hierarchy Process (AHP) method, it is known that the largest assessment weight is in the indicator (X3.1) Timeliness during construction. The proposed guidelines were solved and some managerial implications were recommended.