Job Dissatisfaction as a Predictor of Retention Intention Among Medical Technologists in Government Hospitals: A Cross-Sectional Study in the Philippines

Job dissatisfaction and employee retention are critical workforce issues that affect the stability and effectiveness of healthcare organizations. This study examined the determinants of job dissatisfaction and their relationship with retention intention among medical technologists employed in government hospitals in Sorsogon Province, Philippines. Using a quantitative descriptive-correlational research design, data were collected from 64 licensed medical technologists through a validated self-structured questionnaire. Descriptive statistics, including frequencies, percentages, and weighted means, were used to assess workplace determinants of job dissatisfaction and retention intention. Spearman’s rho correlation and chi-square tests were employed to determine relationships and associations among variables. The findings revealed an overall very high level of job dissatisfaction (M = 3.26), particularly in job and daily work experience (M = 3.60), growth and career development (M = 3.30), and organizational culture and work environment (M = 3.26). Retention intention was low, with 76.6% of respondents indicating no intention to remain in their current employment. A significant negative relationship was found between job dissatisfaction and retention intention (r = -0.93, p < .001), indicating that higher dissatisfaction was associated with lower intention to stay. Significant associations were also observed between selected demographic characteristics and the study variables. The findings underscore the need for targeted workforce interventions to improve job satisfaction, strengthen employee retention, and support sustainable healthcare service delivery.