Model of Quality Management, Emotional Intelligence, and Leadership Competency of Principal

An excellent educational institution is generally led by effective leaders. Thus, this study aims to explore emotional intelligence, quality management, and leadership competence among secondary school principals. The researcher used two software to analyze the study data, namely IBM SPSS Statistics 23 and SMARTPLS 3 (Partial Least Squares). The number of respondents in this study was 152 as outliers were identified as less than 5 percent. The sample determination in this study was using a simple random sampling technique. The findings of this study showed that there was no association between emotional intelligence and competence (b = 0.092, t = 1.221, p> 0.05); there was a significant positive relationship between emotional intelligence and quality of management (b = 0.502, t = 7.087, p < 0.05) and there was a significant positive relationship between quality management and competence (b = 0.632, t = 7.506, p < 0.05). The results of the analysis also indicate that quality management has a low positive relationship with competence. Finally, the result represented that emotional intelligence and quality management significantly affect leadership competence. Thus, it can be concluded that emotional intelligence and quality management have a significant effect on the leadership competence of secondary school principals.